Many people who start using their first hosting account, or change companies, normally have enquiries concerning how given things are accomplished or run into difficulties when setting up different things like emails, website settings, etc. Because of this, some companies have compiled documentation with the most popular questions and problems so as to help their customers obtain info swiftly and seamlessly. Consequently, the tech support team members can devote more time to real issues that given clients may be experiencing, because the solution for the smaller things will already be available on the World Wide Web and clients can handle them without having to contact the technical support team. Having exhaustive documentation is critical, especially for new clients without any previous experience, since the hosting service involves a huge amount of functions and lots of individuals can get confused about what action to take. A good information repository can both help you execute the operations that you want and get to know how the hosting service works in general.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers include an extensive article archive where you can find any information that you may need about our hosting services or about the Hepsia hosting Control Panel that we use. We have created it based on the feedback that we’ve acquired from our clients throughout the years and, as a consequence, our articles touch upon specific problems that you could experience and suggest the most efficient means of rectifying them, for example getting a 500 Internal Server Error message or not being able to send emails from your desktop computer although you have the right outgoing mail server settings. The articles are available in each and every section of the Control Panel and you can examine them at any given moment. They can help you improve your knowledge not only about our platform, but also about the hosting service as a whole, as they contain in-depth guidelines and general information such as what cron jobs or file permissions are.