Integrated Ticketing System in Semi-dedicated Hosting
If you have opened a semi-dedicated server account with our company and you wish to get in touch with our client care staff members, you’ll be able to open a support ticket straight from your Hepsia hosting Control Panel instead of going through an entirely different customer support platform as you’ll have to do with the vast majority of web hosting companies on the marketplace. Our integrated trouble ticket system will allow you to submit a new ticket without hassles and to search through older tickets using an intelligent search filter. Furthermore, you will be able to browse the relevant knowledge base articles that our system will offer you depending on the problem category that you select for your new ticket. You can accomplish all of the above-mentioned operations without logging out of your Hepsia Control Panel at any moment, so if you stumble upon any difficulty or have a question, you can contact our technicians and solve the given issue in no more than an hour using one platform.