If your hosting supplier supplies live chat support, you'll be able to talk with an agent live and find out helpful info or get a problem resolved promptly. The advantage of using chat rather than calling to talk to a live person is that you need only a computer with access to the web, which means that you will not pay any fees if you are in another state or country. Furthermore, it'll be quicker to copy and paste information for instance domains, usernames or error messages in other words details that are sometimes hard to give to the other party over the phone. The live chat is also a considerably faster approach to contact your web hosting provider's support crew in comparison to using a ticketing system. Last, but not least, in case some situation requires some more time to be resolved, you can do something different while you wait for assistance on the live chat, therefore you will not waste time - something that is impossible when you are on the phone.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is online every day, even on weekends and holidays. It's the most effective way to find out more about our Linux semi-dedicated services in case you do not have an account yet or to get some issue resolved in case you are a client and our customer support agents will assist you live regardless of the time of the day you join the chat. In case you wonder which package is more appropriate for your web sites, if you need advice whether you need a particular upgrade and how to obtain it or if you've got difficulties setting up an email account on your machine, you'll be able to get in touch with us and we will provide you with the required info without delay. The live chat is available even after our telephone lines go off for the day, therefore when you have an account here, you can be sure that you will always find quick help with any kind of question or trouble that pops up.