There're lots of shared website hosting providers available, yet most of them are resellers who have minimal resources, particularly in terms of support. One way to distinguish them is the option to contact the company over the telephone. The type of support that you can receive via this particular channel of communication may vary depending on the provider - some provide experienced telephone support, various others offer general and customer support only because some issues are more time-consuming and it's faster and easier to be resolved via a support ticket, particularly when the issue has to be escalated. However, it's good to find that you can always contact your hosting provider since there are tons of small problems that can be taken care of easily and in a timely manner with a call, not mentioning that you will be able to get more details for the services even before you become a customer.
Phone Support in Semi-dedicated Hosting
If you need additional info regarding the Linux semi-dedicated services that we provide, you are able to call any of the three support lines we have around the globe - in the United States of America, the UK and Australia. By doing this, you're able to check in advance whether our solutions are suitable for your websites. If you are already our customer and you own a semi-dedicated account, you are able to reach us over the phone for 14 hours a day about any kind of billing or general queries. For entirely tech problems you will have to employ our ticketing system to communicate with our tech support because someissues simply need longer time to be dealt with, still we will help you on the phone with a lot of minor technical problems as well, saving you efforts and time.