Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What services precisely could VPS and dedicated server users take full advantage of?
When you acquire your own hosting server, you will have more independence in regards to what you'll be able to install and run compared to a shared web hosting account. With a shared service, you have access simply to your own account, hence you aren't able to install server-side software. Even though this is not an issue for the majority of script-driven programs, there are some which have certain requirements and need particular software to be present on the hosting server either for some additional features or for them to work at all. In case you have practical experience, you'll not have any issues to run the machine, but if you don't, you may simply not have the capabilities to manage everything and use the script apps you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system admins can set up everything for you and help you with any difficulties that you might come across.
Installation and Troubleshooting in VPS Servers
The upgrade comes with 1 hour of custom work on your web server, so in the event that you obtain any of our VPS servers
solutions, you could take advantage of this service and have our administrators perform various tasks that you cannot perform yourself or you have no time. They can install and set up any piece of third-party software for you in case the installation is challenging or they can troubleshoot any program that does not operate adequately for some reason. You could add the upgrade to your plan as often as you desire depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade comes with half an hour of custom work on your machine also, but just in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a few mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
If you need our upgrade for any reason, you'll be able to add it to your dedicated server
with a few clicks through your billing Control Panel or if you will require some custom work on the server immediately after it is set up, you can acquire the upgrade during the signup process and tell us what exactly you need to be performed, so everything shall be ready once your machine is working. Sixty minutes of custom work are included to your account every time you order the upgrade, so you can take full advantage of this service as often as you require. If some task needs less time to be carried out, you'll not lose the remaining minutes and they will be available for future tasks. Our upgrade will allow you to focus on developing and promoting your websites without spending time on maintaining the dedicated hosting server or the software set up on it. You'll be able to employ it if you also use our Managed Services upgrade, but the 30 min it provides aren't enough to execute all tasks that you require.