A 99.9% Server Uptime
The benefit of creating your own cloud website hosting system is that you do not need to be worried about compatibility – you set up a special set of software apps in such a way so as to work with a given set of hardware components. The end result is something even more stable and reliable, since there are much less possible risks of failure. We’ve set up our cloud hosting system atop time–proven hardware parts plus a heavily modified version of Security–Enhanced Linux so as to set up a totally risk–free home for your personal sites.
That’s the reason why, with each of our cloud website hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on enterprise–grade hardware fabricated by Juniper. Additionally, on every router, we have put a firewall with a complex algorithm with the intention to sift all questionable requests.
Therefore, in all our data center facilities – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your cash at stake, you cannot feel really safe. That is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel happy with our service or in case you need to get a bit more powerful hosting solution, such as a VPS servers or a dedicated servers – you’ll receive a full refund, with no concealed costs or refund taxes.
24/7 Technical Support
If you have ever been forced to wait for hours for a reply, you are aware of how frustrating this can be, particularly when your web site is on the line. This is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here for you and they’ll respond to you in under 1 hour. And the best thing is that their average support ticket response time is less than twenty minutes!