Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Web Site Control Panel you can find a comprehensive Help Center section featuring a plethora of instructional articles and regularly asked questions. They are contributed by our support team of seasoned techs. Just fill in your question and our intelligent software will offer you the best possible answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you would like to see how an action is performed or how a problem is sorted out, instead of just reading about it, take a look at our compilation of step–by–step video tutorials. They address various different issues and will help you quickly find your way around the Web Site Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer service with a 1–hour ticket response guarantee. Our team of proficient technical support engineers will be at your disposal to answer all the queries that you might have. During non–peak times, a reply will be provided within just twenty minutes.