Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour resolution guarantee with all of our shared website hosting packages, which means each assistance request you send is going to be replied to within sixty minutes maximum. Our support company members are educated to quickly handle any issue and to provide you with detailed guidance on any issue that you possibly have.
A Top–quality Support Service
You are able to contact us 24x7x365 with any issue you might have to do with our products and services. Now we have technicians working constantly to offer solutions whenever required. You could use the ticket system or post an e–mail at any time, or you can pick up the telephone or make use of the online chat during business hours.
An Intuitive Help Section
If you want help while operating within the Control Panel, you could always simply click the Help button and find your problem in the set of articles or blog posts that will show up. We have also turned many of the posts into videos. The list of video clips will come up if you select the Videos press button located in each section.