Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Guarantee

  • Our client support Department is on–line 24x7 to reply to every one of your service needs. Every ticket you send to us will be taken care of within up to 60 mins. If your situation requires aid from an administrator, we are going to forward the ticket to the technician on duty and will notify you that the case is being resolved.

  • Top quality support service

  • Top–class Tech Support Service

  • Our client assist Dept is going to be online for you round–the–clock to to handle all help request tickets that you send. We offer tech help for all the software that are pre–installed on your web server. These include our in–house produced Web Site Control Panel, the selected Operating System along with the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • Each section of the Web Site Control Panel that is included gratis with your VPS gives an inbuilt collection of articles. You’ll find an assortment of thorough how–to articles and a group of step by step video classes that show all the basic web site management duties. You can find them by pressing the Help or Video keys in the right side of each Control Panel section.