Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Guarantee

  • Our crew of technicians will do their best to respond to your support inquiries within less than 1 hour. If, however, the trouble you have come across demands aid from our Admin =Department,= we will forward the ticket to the administrator on duty and will submit a comment to notify you.

  • Top quality support service
  • Qualified Customer Assistance Service

  • We’ll be online for you round the clock to offer you advices and technical support as well as to help you with any problem that you might encounter while administering your virtual server. We can help you with all pre–configured programs, plus your OS, server admin panel (dependent upon the VPS type) and the Control Panel designed solely by us.

  • Intuitive help center
  • An Educational Help Zone

  • In the Control Panel that is included without charge with the virtual server, you will find an insightful Help section, that includes everything you need to learn about maintaining your websites and apps. We have added a wide selection of how–to content articles and video guides that demonstrate the important site administration tasks in an understandable manner.