Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer service crew is qualified to shortly care for all our cloud website hosting users’ problems and support requests. Via our ticket system, you’ll be able to fill in your issue and a support staff fellow member is going to go back to to you in only max one hour. Realistically, practice has demonstrated that the normal response time period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is delivered by a team of licensed techs who will be able to react to your inquiry immediately. You can easily communicate with the support team by starting a tech support ticket from your Web Site Control Panel or by posting us an email message. On business days, you may as well call us on the telephone or make use of the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a complete education base into the Control Panel so that you could acquire helpful step–by–step guidelines whenever you want. Each part of the Control Panel possesses its own contextual help area displaying a selection of how–to articles. We have also organized video lessons to present you with a far better idea of how to perform any presented job.