When your website hosting supplier supplies live chat support, you'll be able to speak to an agent live and learn useful info or get a problem resolved timely. The key advantage of using chat compared to calling to talk with a live person is that you will need just a computer with access to the web, which means that you won't pay any rates if you are in a different country or state. What's more, it will be a lot quicker to copy and paste info for example domains, usernames or error messages i.e. details which are sometimes hard to share with the other party on the phone. The real-time chat is also a faster way to contact your website hosting company's support crew compared to using a ticketing system. Last, but not least, in case some situation requires a bit more time to be taken care of, you'll be able to do something else entirely while you wait for assistance on the live chat, which means that you will not waste time - something that's impossible when you are on the phone.
Live Chat Support in Cloud Website Hosting
As part of the support services that we offer for all of our cloud website hosting, we've live chat support that is online every day, even on holidays. You'll be able to contact us regardless if you already have an account or not, considering that we can assist you with all sorts of things, ranging from supplying you with basic info on our services if you aren't a customer yet and you are thinking about acquiring one of our plans, to helping you with installing an email account in an email client. A part of the issues are more technical and time-consuming, which means that you'll need to employ the ticketing system that is incorporated into the Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a lot of things.
Live Chat Support in Semi-dedicated Servers
We provide live chat support that is available to all our prospective and present customers. In case you're searching for a new hosting account, you can chat in real time to one of our agents and receive more details about our semi-dedicated servers in order to choose the best plan for your websites. In the event that you already own an account with us, we can assist you in a timely manner with general, billing and first-level technicalissues. Even though in some instances you'll have to open a support ticket since there're situations that cannot be resolved on the live chat, we can assist you with various common tasks, for example setting up an e-mail account in an e-mail client or redirecting one domain to another. Thus, you will receive prompt support and you'll save a lot of time.